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Go-To-Market Operations Manager

Fireworks AI
San Mateo, CAOnsite4 days ago
full-timeleadcustom

About the Role

<div class="content-intro"><h2><strong>About Us:</strong></h2> <p data-start="107" data-end="729">At Fireworks, we’re building the future of generative AI infrastructure. Our platform delivers the highest-quality models with the fastest and most scalable inference in the industry. We’ve been independently benchmarked as the leader in LLM inference speed and are driving cutting-edge innovation through projects like our own function calling and multimodal models. Fireworks is a Series C company valued at $4 billion and backed by top investors including Benchmark, Sequoia, Lightspeed, Index, and Evantic. We’re an ambitious, collaborative team of builders, founded by veterans of Meta PyTorch and Google Vertex AI.</p></div><p>We're hiring a Go-To-Market Operations Manager to help design, operate, and continuously improve the systems powering our revenue engine. This role sits at the intersection of GTM systems architecture and field execution — ensuring our tools, automations, and data flows are not only well designed, but actively driving productivity for our sales and marketing teams.</p> <p>You will work closely with sellers, marketers, and GTM leadership to ensure our systems surface the right signals, eliminate manual work, and help the team move faster.</p> <p><strong>The Role</strong></p> <p>You help architect and operate the GTM tech stack — ensuring tools like Salesforce, HubSpot, Gong, Clay, Harmonic, LeadGenius, LeadIQ, and Zapier work together seamlessly.</p> <p>You’ll design integrations, build automation, and ensure data flows cleanly across systems. Just as importantly, you'll partner directly with sellers to ensure the stack is actually helping them sell — improving workflows, removing friction, and ensuring signals translate into action.</p> <p>When reps struggle with tooling, workflows break, or valuable signals are missed, you step in to refine the system and make it better.</p> <p><strong>What You'll Own</strong></p> <p><strong>GTM Systems &amp; Integrations</strong></p> <ul> <li>Help design and maintain the architecture of the GTM tech stack, ensuring tools across sales, marketing, and growth operate as a cohesive system</li> <li>Build and maintain integrations across Salesforce, HubSpot, Gong, Clay, Harmonic, LeadGenius, LeadIQ, and Zapier</li> <li>Design automation workflows that eliminate manual work, improve data quality, and accelerate pipeline velocity</li> <li>Ensure enrichment data, engagement signals, and activity history flow across systems</li> </ul> <p><strong>Seller Workflows &amp; Tool Adoption</strong></p> <ul> <li>Partner closely with sellers and GTM leadership to ensure systems support real day-to-day selling workflows</li> <li>Identify friction in the sales process and translate it into improved automation, tooling, or process design</li> <li>Ensure reps are effectively using the GTM stack — from CRM hygiene to signal-driven workflows</li> <li>Support onboarding and training for new sellers on how to leverage our tools and automation</li> </ul> <p><strong>Data Integrity &amp; Revenue Insights</strong></p> <ul> <li>Help maintain Salesforce as a clean, reliable system of record</li> <li>Support the CRM data model, automation, and field governance to ensure consistent data capture</li> <li>Ensure GTM systems produce trustworthy data that can power reporting and decision making</li> <li>Build and maintain reporting that provides visibility into pipeline health, funnel performance, and campaign impact</li> </ul> <p><strong>What We're Looking For</strong></p> <ul> <li>5+ years in Revenue Operations, Sales Operations, or Marketing Operations at a B2B SaaS company</li> <li>&nbsp;Strong experience working in Salesforce as an administrator or advanced user</li> <li>Hands-on experience with modern GTM tools such as Salesforce, HubSpot, Gong, Clay, LeadGenius, LeadIQ, or Zapier</li> <li>Experience designing workflows and automation that improve sales productivity</li> <li>Comfortable working directly with sellers and translating operational needs into system improvements</li> <li>Strong systems mindset — understanding how data, integrations, and workflows connect</li> <li>Curious about new GTM tools and excited to experiment with AI-driven workflows</li> </ul><div class="content-conclusion"><h2><strong>Why Fireworks AI?</strong></h2> <ul> <li>Solve Hard Problems: Tackle challenges at the forefront of AI infrastructure, from low-latency inference to scalable model serving.</li> <li>Build What’s Next: Work with bleeding-edge technology that impacts how businesses and developers harness AI globally.</li> <li>Ownership &amp; Impact: Join a fast-growing, passionate team where your work directly shapes the future of AI—no bureaucracy, just results.</li> <li>Learn from the Best: Collaborate with world-class engineers and AI researchers who thrive on curiosity and innovation.</li> </ul> <p><em>Fireworks AI is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all innovators.</em></p></div>

Required Skills

PyTorchRustScalaRAGMCP

About Fireworks AI

Fast and affordable AI inference platform for production workloads.

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