<div class="content-intro"><h3><strong><span style="font-family: arial, helvetica, sans-serif;">About xAI</span></strong></h3> <p><span style="font-family: arial, helvetica, sans-serif;">xAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. </span><span style="font-family: arial, helvetica, sans-serif;">Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. </span><span style="font-family: arial, helvetica, sans-serif;">We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. </span><span style="font-family: arial, helvetica, sans-serif;">All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates.</span></p></div><h3><strong>About the Role</strong></h3> <p>As the Manager of the Law Enforcement Response Team, you will lead a diverse, global team in processing sensitive legal requests from start to finish, including document intake, processing, and follow-up. You will drive strategic initiatives to enhance efficiency, ensure compliance with evolving regulations, and foster a collaborative environment.</p> <p>Experience in leading law enforcement response operations, managing global teams, and optimizing workflows is essential. You will ensure accurate, efficient processing while mentoring and promoting accountability and innovation.</p> <h3><strong>Responsibilities</strong></h3> <ul> <li><strong>L</strong>ead complex projects that impact organizational performance, aligning with priorities to set goals and optimize results.</li> <li>Maintain knowledge of regulations, policies, and procedures; speak to regulatory bodies or auditors on workflows and operations.</li> <li>Strengthen the team via hiring, development plans, and growth opportunities.</li> <li>Adapt to high-demand changes, delegate effectively, stay calm under pressure, and motivate the team.</li> <li>Assess team needs in a dynamic legal landscape, emphasizing user protection, transparency, policy development, scaling, and distributed collaboration via electronic tools.</li> <li>Communicate with internal stakeholders like Safety Leadership and Counsel on operations; update team on company changes.</li> <li>Analyze team performance with data visualizations and feedback; drive global QA strategy and consistency.</li> <li>Propose process improvements based on trends, owning segments for operational efficiency.</li> <li>Support sensitive escalations, answer policy questions, interpret metrics, and improve processes cross-functionally.</li> <li>Join on-call rotations for emergencies, addressing sensitive content (e.g., exploitation, violence) maturely.</li> <li>You may represent the company externally, such as in witness testimony or law enforcement interactions.</li> <li>Drive AI Automation: Collaborate with product engineering and data science teams to implement AI-based tools for case management, optimizing workflows and reducing manual workloads.</li> </ul> <h3><strong>Required Qualifications</strong></h3> <ul> <li>MA/MS Degree or equivalent in business, criminal justice, political science, law, international relations, or related field.</li> <li>10+ years in law enforcement response, trust and safety, compliance, or legal background.</li> <li>5+ years managing people, including global/distributed teams.</li> <li>Fluent in written and spoken English; excellent judgment, strategic thinking, and detail-orientation.</li> <li>Experience with legal request processing, scaling operations, and policy development.</li> <li>Exceptional communication, writing, and analytical skills; passion for privacy and expression.</li> <li>Perseverance, grit; ability to work through ambiguity.</li> <li>Availability to be on-call, including over weekends.</li> <li>Skilled in systems, software (e.g., Google Suite, data tools); must pass background check</li> <li>Extensive experience in law enforcement response or legal operations, including user information requests and high-volume case management.</li> <li>Proven people management track record, focusing on mentoring and retaining diverse global talent.</li> <li>Strong business acumen, strategic thinking, and collaborative mindset.</li> <li>Familiarity with global regulations, privacy laws, and legal-policy intersections on social media.</li> <li>Data analysis experience using tools like Excel, Google Sheets, or Tableau.</li> </ul> <h3><strong>Preferred Qualifications</strong></h3> <ul> <li>8-10+ years in Safety/Legal Operations at tech/social media company.</li> <li>An active X user with a deep understanding of the platform’s role as a global public square and its Safety challenges.</li> <li>Able to work onsite in Bastrop and travel as needed to collaborate with global teams.</li> </ul><div class="content-conclusion"><p><em>xAI is an equal opportunity employer. For details on data processing, view our </em><em><a href="https://x.ai/legal/recruitment-privacy-notice" target="_blank">Recruitment Privacy Notice</a>.</em></p></div>