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Senior IT Systems Engineer

xAI
Palo Alto, CAOnsite1 months agovia Greenhouse
full-timesenior

About the Role

<div class="content-intro"><h3><strong><span style="font-family: arial, helvetica, sans-serif;">ABOUT xAI</span></strong></h3> <p><span style="font-family: arial, helvetica, sans-serif;">xAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. </span><span style="font-family: arial, helvetica, sans-serif;">Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. </span><span style="font-family: arial, helvetica, sans-serif;">We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. </span><span style="font-family: arial, helvetica, sans-serif;">All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates.</span></p></div><h3><strong>ABOUT THE ROLE:</strong></h3> <p>Are you a strategic thinker and proven problem-solver with deep expertise in modern IT ecosystems? We're seeking a <strong>Sr. IT Systems Engineer</strong> passionate about driving automation, maturing enterprise workforce identity and access management (IAM), and architecting scalable, secure SaaS integrations. This senior individual contributor role serves as a key technical resource, partnering closely with IT Services, Information Security, HR, Finance, and Engineering teams. You'll own the deployment and integration of mission-critical IT systems, act as the primary escalation point for complex IT outages and architectural challenges, and guide the evolution of our hybrid infrastructure to support rapid business growth.</p> <h3><strong>RESPONSIBILITIES:</strong></h3> <ul> <li>Lead the design, implementation, administration, and optimization of core SaaS platforms including Okta, Google Workspace, Slack, Atlassian, and other IT tools.</li> <li>Own end-to-end support, monitoring, troubleshooting, and performance tuning of applications, systems, and their complex interconnections—ensuring high availability, security, and seamless user experience.</li> <li>Help architect and advance our workforce Identity and Access Management program, including configuration of Single Sign-On (SSO), lifecycle management, provisioning/deprovisioning, access governance, and policy enforcement.</li> <li>Serve as the subject matter expert (SME) providing strategic technical guidance to support business expansion, system scalability, and infrastructure maturity.</li> <li>Drive cross-functional knowledge sharing by authoring, maintaining, and evolving comprehensive IT documentation, runbooks, and architecture diagrams.</li> <li>Proactively identify gaps, risks, and opportunities in the environment; lead initiatives to enhance security posture, operational efficiency, and resilience—prioritizing automation of manual/repetitive processes.</li> <li>Evaluate emerging technologies, IAM trends, and automation platforms; develop business cases and lead proof-of-concepts or adoption recommendations.</li> <li>Mentor junior engineers and collaborate with cross-functional teams to align IT capabilities with organizational goals.</li> </ul> <h3><strong>BASIC QUALIFICATIONS:</strong></h3> <ul> <li>8+ years of hands-on experience administering and optimizing a broad portfolio of SaaS applications in a hybrid and high-growth environment—with advanced proficiency in our core stack: Okta (including Advanced Server Access &amp; Workflows), Google Workspace, Slack Enterprise, Atlassian, etc.</li> <li>4+ years of deep experience with n8n, Okta Workflows and/or other leading iPaaS/automation platforms (e.g., Workato, Zapier, BetterCloud, custom integrations).</li> <li>Expert-level knowledge of IAM principles and protocols: SSO, SAML, OIDC, OAuth 2.0, SCIM, JIT provisioning, SWA, RBAC, ABAC, and access governance best practices.</li> <li>Strong experience designing and working with APIs for custom integrations, data flows, and automation.</li> <li>Proficiency in scripting and automation for monitoring, alerting, and operational efficiency (e.g., Google Apps Manager (GAM), Python, Bash, PowerShell, Terraform, or similar); experience building custom solutions is highly valued.</li> <li>Solid working knowledge and administrative experience in Azure, AWS, and/or GCP cloud platforms.</li> <li>Exceptional analytical and troubleshooting skills with a proven track record of resolving sophisticated, cross-system incidents under pressure.</li> <li>Demonstrated ability to deliver measurable business impact, own key deliverables, and drive projects to completion in fast-paced environments with competing priorities.</li> <li>Comfortable adapting to dynamic requirements, handling time-sensitive escalations, and participating in on-call rotation.</li> <li>Track record of success as a Senior IT Systems Engineer or equivalent in a fast-moving corporate or tech environment.</li> <li>Okta certifications (e.g., Okta Certified Professional / Administrator / Consultant) strongly preferred; other relevant certifications (Google Workspace) are a plus.</li> <li>Bachelor’s degree in Information Technology, Computer Science, or a related field preferred (or equivalent demonstrated experience) is a plus.</li> </ul> <h3><strong>COMPENSATION AND BENEFITS:</strong></h3> <p>$184,000 - $276,000 USD</p> <p>Base salary is just one part of our total rewards package at 𝕏, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short &amp; long-term disability insurance, life insurance, and various other discounts and perks.</p> <h3><strong>ITAR REQUIREMENTS:<br></strong></h3> <ul> <li>To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR&nbsp;<a href="https://www.pmddtc.state.gov/?id=ddtc_kb_article_page&amp;sys_id=24d528fddbfc930044f9ff621f961987">here</a>. &nbsp;</li> </ul><div class="content-conclusion"><p><em>xAI is an equal opportunity employer. For details on data processing, view our&nbsp;</em><em><a href="https://x.ai/legal/recruitment-privacy-notice" target="_blank">Recruitment Privacy Notice</a>.</em></p></div>

Required Skills

PythonAWSGCPAzureScalaRAG

About xAI

Elon Musk's AI company building Grok and advancing AI understanding.

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