Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.
Full-time regular employee offer package:
Pay within range listed + Bonus + Benefits + Equity
Temporary employee offer package:
Pay within range listed above + temporary benefits package (applicable after 60 days of employment)
Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.
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Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
What you'll do:
Own key employee lifecycle operations , including global onboarding, offboarding, employee changes, and leave administration, ensuring each experience is timely, accurate, compliant, and employee-centered.
Maintain the integrity of our people data by processing employee changes, managing HRIS records, conducting audits, and producing routine and ad hoc workforce reporting.
Deliver high-quality employee and manager support by owning PX Operations request channels, interpreting policies, resolving operational questions, and escalating issues appropriately.
Build for scale by developing SOPs, identifying process gaps, and improving workflows to create greater consistency and efficiency across PX Operations.
Partner cross-functionally across People Experience and the business to coordinate critical activities, solve problems, and continuously improve the employee experience.
What we're looking for:
Required Qualifications
2–5 years of experience in HR Operations, People Operations, or a related field, with hands-on experience across onboarding, offboarding, leave, and benefits-related processes.
Experience working with HRIS platforms and managing employee data, reporting, audits, and high-volume transactional workflows.
Strong organizational skills and attention to detail, with the ability to effectively manage competing priorities in a fast-paced environment.
Excellent written and verbal communication skills and sound judgment when handling confidential or sensitive information.
A proactive, service-oriented approach with the ability to independently investigate issues and drive them through resolution.
Preferred Qualifications
Experience with UKG, Jira, or similar HR operations and case-management technologies.
Working knowledge of employment laws, compliance requirements, and HR operational practices.
Experience supporting a multi-state and/or international employee population.
Experience documenting processes and improving or scaling People Operations programs.