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SOC Manager

xAI
Palo Alto, CAOnsite4 days ago
full-timelead

About the Role

<div class="content-intro"><h3><strong><span style="font-family: arial, helvetica, sans-serif;">About xAI</span></strong></h3> <p><span style="font-family: arial, helvetica, sans-serif;">xAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. </span><span style="font-family: arial, helvetica, sans-serif;">Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. </span><span style="font-family: arial, helvetica, sans-serif;">We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. </span><span style="font-family: arial, helvetica, sans-serif;">All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates.</span></p></div><h3 data-pm-slice="1 1 []"><span style="font-family: arial, helvetica, sans-serif;">About the Role</span></h3> <p class="p1">xAI is looking for a seasoned Security Operations Center (SOC) Manager to direct the day-to-day operations of our SOC in a dynamic, high-growth organization. In this role, you will lead a blended team of full-time employees and third-party contractors, driving consistent excellence in operational delivery.</p> <p class="p1">The successful candidate will be a proven leader with deep expertise in incident response and crisis management, outstanding communication abilities, and a track record of developing and coaching top-tier teams.</p> <h3><span style="font-family: arial, helvetica, sans-serif;">Responsibilities</span></h3> <ul class="ul1"> <li class="li1">Lead and manage a diverse GSOC team comprising full-time employees and vendor contractors, overseeing scheduling, training, mentoring, and performance evaluations to foster a high-performing unit.</li> <li class="li1">Develop, implement, and maintain comprehensive Standard Operating Procedures (SOPs) to standardize processes and deliver consistent operational excellence.</li> <li class="li1">Supervise<span class="Apple-converted-space">&nbsp; </span>security monitoring operations, leveraging tools such as Genetec for access control, video surveillance systems, AI analytics, and integrated platforms.</li> <li class="li1">Direct incident response protocols, including detection, triage, escalation, resolution, and clear, timely communication with executive stakeholders.</li> <li class="li1">Manage emergency notification processes using platforms like Envoy to ensure rapid and effective alerts.</li> <li class="li1">Partner collaboratively with cross-functional teams, including Corporate Security, Workplace, IT, and HR, to align security strategies with organizational objectives.</li> <li class="li1">Generate detailed incident logs, performance metrics, and post-incident reviews, while proactively identifying and implementing opportunities for continuous improvement.</li> </ul> <h3><span style="font-family: arial, helvetica, sans-serif;">Required Qualifications</span></h3> <ul class="ul1"> <li class="li1"><span class="s1">5+ years of Corporate Security experience, with at least 2+ years in a managerial or supervisory role.</span></li> <li class="li1"><span class="s1">9+ years of combined security experience across corporate security, law enforcement, or military service.</span></li> <li class="li1"><span class="s1">Documented military service or equivalent operational leadership experience<span class="Apple-converted-space">&nbsp;</span></span></li> <li class="li1"><span class="s1">Proficiency in Genetec Access Control and Video Management Systems.</span></li> <li class="li1"><span class="s1">Familiarity with Envoy, Jira, Slack, and Google Workspace.</span></li> <li class="li1"><span class="s1">Experience with AI analytics Software</span></li> <li class="li1"><span class="s1">Strong incident management and crisis decision-making skills.</span></li> <li class="li1"><span class="s1">Excellent written and verbal communication, capable of briefing executives clearly and concisely.</span></li> <li class="li2"><span class="s1">A collaborative mindset and commitment to building high-performing, customer-focused teams.</span></li> </ul> <h3><span style="font-family: arial, helvetica, sans-serif;">Preferred Qualifications</span></h3> <ul class="ul1"> <li class="li1"><span class="s1">CPP, PSP or equivalent certifications are a plus.</span></li> <li class="li1"><span class="s1">4+ years of leadership experience in military, law enforcement or emergency response.</span></li> <li class="li1"><span class="s1">Familiarity with troubleshooting access control and video management systems.</span></li> <li class="li2"><span class="s1">Experience in a safety function managing large sites, corporate, or manufacturing environments is desirable.</span></li> </ul> <h3>Annual Salary</h3> <p>$110,000 - $170,000 base salary + equity&nbsp;</p> <h3 class="p1"><strong>Benefits</strong></h3> <p class="p2">Base salary is just one part of our total rewards package at xAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short &amp; long-term disability insurance, life insurance, and various other discounts and perks.</p><div class="content-conclusion"><p><em>xAI is an equal opportunity employer. For details on data processing, view our&nbsp;</em><em><a href="https://x.ai/legal/recruitment-privacy-notice" target="_blank">Recruitment Privacy Notice</a>.</em></p></div>

Required Skills

ScalaRAG

About xAI

Elon Musk's AI company building Grok and advancing AI understanding.

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